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Frequently Asked Questions

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Everything you need to know about Clean Brand's services, from bookings and pricing to methods and results.

Clean Brand is based in Morley, Western Australia, and services the Perth metropolitan area and surrounding suburbs. Contact us to confirm availability in your specific location.

You can request a quote by calling us on 0433 443 426, filling out our online quote request form, or sending us a message through the contact page. We aim to respond promptly.

We select professional-grade products with a focus on effectiveness and responsible environmental impact. For pure water window cleaning, no chemicals are used at all. Discuss your preferences with us when booking.

For exterior services, you generally do not need to be home. For interior services, access arrangements are discussed at booking. Many clients provide access and return to a freshly cleaned property.

Yes. We carry appropriate public liability insurance for all cleaning services. Ask us for details when making your booking enquiry.

We recommend booking as early as possible, particularly for larger jobs or during busier seasons. For urgent requests, contact us directly and we will do our best to accommodate you.

We accept bank transfer and other common payment methods. Payment details are confirmed at the time of booking. Please contact us for specific payment enquiries.

Water is passed through a multi-stage filtration system, including carbon filters and a deionisation resin, to remove all dissolved minerals and impurities. This ultra-pure water is fed through an extendable pole with a brush head. When applied to glass, it attracts and lifts dirt, then rinses completely clean. Because there are no minerals in the water, it dries without leaving any spots or residue.

Most residential properties benefit from a professional clean every 3-6 months. Commercial properties with high foot traffic or coastal exposure may benefit from more frequent cleaning. We can recommend a schedule based on your specific property.

Yes. Hard water mineral deposits can be treated with specialist cleaning solutions. The severity and age of the staining affects the level of improvement achievable. We assess each case individually.

Yes. We offer inside and outside window cleaning. Interior access arrangements are discussed when you book.

Most residential roofs take between 2 and 5 hours depending on the roof size, pitch, and level of soiling. We provide a more accurate time estimate when we assess the job.

We use methods and pressures specifically suited to your roof type. For delicate tiles or surfaces, we use softer methods that clean effectively without risking damage.

Roof cleaning can be performed year-round in Perth. Scheduling before the wet season ensures your roof is in good condition for rainfall. We recommend avoiding extremely hot days for comfort and safety.

Professional degreasers combined with high pressure cleaning can significantly reduce or eliminate oil stains. Results depend on the age and depth of the stain, older, deeper stains may require multiple treatments for best results.

We take care when working near garden areas. For soft wash services, we discuss any chemical treatments and their interaction with plantings before beginning work.

Concrete, brick, pavers, stone, and most hard surface types can be pressure washed. We assess each surface to determine the correct pressure level and method.

A standard residential clean typically covers all rooms including kitchen, bathrooms, living areas, bedrooms, and common areas. Specific inclusions are confirmed when you book based on your requirements.

Yes. Our end-of-lease cleaning service is designed to meet the expectations of property managers and landlords, covering all areas thoroughly to give you the best chance of a full bond return.

Absolutely. We offer both one-off and regular cleaning services. Contact us to discuss the most suitable option for your situation.

Drying time typically ranges from 4-8 hours depending on the carpet fibre, pile depth, and ventilation in the space. We provide drying recommendations after every carpet clean.

Yes. Stain pre-treatment is part of our carpet cleaning process. Point out any problem areas when we arrive and we will treat them specifically.

As a general guide, we recommend professional carpet cleaning at least once per year for most homes. Households with pets, children, or allergy sufferers may benefit from more frequent cleaning.

Properties surrounded by trees benefit from cleaning 2-3 times per year. Properties with fewer trees are typically fine with an annual clean. After heavy storms, we recommend a check and clear.

Yes. Our gutter cleaning service includes downpipe clearance and a flow test to confirm the system is draining correctly.

Still Have Questions?

Our team is happy to answer any questions you have about our services. Get in touch and we'll respond promptly.